Free delivery across New Zealand · 14-day returns on listed pieces

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Questions

Askedmost often

The shipping and refund policies give the full terms.

Where do you deliver?

Delivery to any address in New Zealand is free. You can also choose free collection from the studio in Epsom, Auckland. Delivery takes 3 to 7 working days from your order.

Can I commission a size that is not listed?

Yes. Send a commission request with the size, timber, and resin colour you have in mind. We reply with a written quote, and work starts only after you accept it.

Can I return a table?

An unused listed piece can be returned within 14 days of delivery. Commissioned tables cannot be returned for a change of mind once materials are cut or resin is poured. Faulty or damaged pieces are always covered. The refund policy has the details.

How do I look after a timber and resin surface?

Use coasters and placemats, keep hot pans off the surface, and wipe spills with a soft damp cloth rather than letting them soak.

What if my order arrives damaged?

Photograph the packaging and the piece, then contact the studio with your order number. We will arrange a repair, replacement, or refund and cover the return freight.

How do I pay?

Listed pieces are paid by card at checkout. Payments are processed securely by Stripe, and we never see or store your card number.

Are prices in New Zealand dollars?

Yes. All prices on the website and at checkout are in New Zealand dollars.

Something else? Contact the studio.